INFORMATION WE COLLECT:
We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.
Your Input – information you provide to us: The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:
- Contact details, such as your name and email address;
- Account login credentials, such as usernames and passwords, password hints and similar security information;
- Other account registration and profile information, including educational, professional and other background information, such as your subject field of training or continuing professional development study, current position, practice area and areas of interests and image(s);
- Information that you communicate to us, such as questions or information you send to email@example.com;
- Data that you provide to us as part of interacting with the Service, such as your saved articles, favourites and search queries; and/or Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.
We cannot control the actions of other Users with whom you may choose to share your information or of the Admin User at your employer School or Other Institution. Therefore, we cannot and do not guarantee that your information will not be viewed by any authorised or unauthorised persons. You understand that when you use public areas of the Services, your information will be available to other Users and in some cases may be publicly available. We recommend you be cautious about giving out personal information to others or sharing personal information in public areas, whether designated as public or private. We are not responsible for the personal information you choose to share in these public areas or for the actions of any third parties with whom you share personal information.
AUTOMATED TECHNOLOGIES – DEVICE AND USAGE DATA:
The Service may also automatically collect information (‘metadata’) about how you and your device interact with the Service, such as:
- Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data and your activity on the websites;
- Usage data, such as the features you used, the settings you selected, URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service;
THIRD PARTY SOURCES: DATA FROM OTHER SOURCES:
Typically, Third Party Services are software that integrates with our Services. The provider of a Third Party Service may share certain information with Pedagoog. Individual Users should check the privacy settings and notices in these Third Party Services to understand what data may be disclosed to Pedagoog. When a Third Party Service is enabled, Pedagoog is authorised to connect and access other information made available to Pedagoog in accordance with our agreement with the Third Party Provider. We do not, however, receive or store passwords for any of these Third Party Services when connecting them to the Services.
HOW WE USE YOUR INFORMATION:
This Section describes how Pedagoog may share and disclose information. Depending on how you interact with us and the Service, we share your personal information in the following ways and contexts.
We use information to fulfil requests made by you, such as to:
- Respond to your requests, inquiries, comments or concerns;
- Process and fulfil a request, order, download, subscription or other transaction; and/or
- Share information with third parties and to enable or permit Users to enable Third Party Services.
Manage the Service:
We use information to provide, update, maintain and protect our Services, websites and business. This includes use of information to:
- Provide, activate and manage your access to and use of the Service;
- Notify you about changes, updates and other announcements related to the Service;
- Enhance and improve the Service, such as add new content and features;
- Allow you to participate in interactive features on our website;
- Send service, technical and other administrative emails, messages and other types of communications;
- If you are an administrator of an institution (‘Admin User’) with a subscription to a Service, we will use your details to communicate with you about your institution’s subscription and related services. If you supply us with the contact information of your colleagues, we may include a reference to you when we contact those individuals with communications about the Service; and/or
- Engage Third Party Providers who may, for example, provide virtual computing and storage services. Additional information about the Third Party Providers we use to support delivery of our Services is available upon written request to firstname.lastname@example.org
We use information to enforce our rights, prevent fraud, and for safety and to protect and defend the rights, property or safety of Pedagoog or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues, in the following ways:
Provide technical, product and other support and help to keep the Service working, safe and secure, for example to:
- Investigate and help prevent security issues and abuse;
- Conduct and administer User testing and surveys;
- Prevent or address service errors;
- Address security or technical issues; and/or
- Contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices.
Legal and Corporate Compliance:
- We use information to comply with our legal obligations, resolve disputes and enforce our agreements required by applicable law, legal process or regulation.
Other Legitimate Interests:
- We use information in furtherance of other legitimate interests in operating our Services and business. More specifically, we use information to:
- Conduct scientific research and for statistical purposes;
- Enhance and improve our events and Services and develop new ones;
- Offer you customised content and other personalisation to make the Service more efficient for you and more relevant to your interests and geography;
- Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations and scientific purposes; and/or
- Develop and provide search, learning and productivity tools and additional features.
If information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, Pedagoog may use it for any business purpose. Users determine their own policies and practices for the sharing and disclosure of information, and Pedagoog does not control how they or any other third parties choose to share or disclose information.
We retain your information for as long as necessary to provide the Service and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining the Service, resolving disputes, maintaining security, detecting and preventing fraud and abuse, enforcing our agreements and other legitimate interests.
We work hard to protect information you provide from loss, misuse, and unauthorised access or disclosure. We take into account the sensitivity of the information we collect, process and store, and the current state of technology. We follow generally accepted standards to protect the information submitted to us, both during transmission and once it is received. If you have any questions about the security of your information, you can contact us at email@example.com.
Given the nature of communications and information processing technology, Pedagoog cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others. The safety and security of your information also depends on you. Where Pedagoog has given you (or where you have chosen) a password for access to certain parts of the websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and we urge you to be careful about giving out information in public areas of the websites. The information you share in public areas may be viewed by any user of the websites.
LOCATIONS OF PROCESSING:
Your information will be stored and processed by Pedagoog in the United Kingdom. We take steps, including through contracts, to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.
Where personal information is transferred from the United Kingdom or the European Economic Area (“EEA”) or Switzerland, we rely on appropriate safeguards such as the European Commission-approved Standard Contractual Clauses and Privacy Shield Frameworks to transfer the data and/or as otherwise authorized by applicable law.
GROUNDS FOR PROCESSING:
When we collect from you any personal information within the scope of European data protection laws, we do so:
- where necessary to provide the Service, fulfil a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
- where necessary for our compliance with applicable law or other legal obligations;
- where necessary for the performance of a task carried out in the public interest;
- where applicable, with your consent;
- as necessary to operate our business, protect the security of our systems and Users, detect or prevent fraud, or fulfil our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights; and/or
- where necessary to complete scientific research where omitting such personal information would render impossible or seriously impair the achievement of the specific scientific research purpose.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing it.
CHILDREN UNDER THE AGE OF 18:
Our Sites are designed for use by qualified adults in, or interested in, the teaching profession as part of their continuing professional development and are not intended for children under 18 years of age. No one under age 18 may therefore provide any information to or on the Sites. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on the Sites or on or through any of its features,, use any of the interactive or public comment features of this Sites or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If you believe we might have any information from or about a child under 18, please contact us at firstname.lastname@example.org and we will delete that information.
Please read the service-specific details below for additional information about certain aspects of the Pedagoog Site(s)
We collect author names as publicly accessible metadata from the web, publishers and other sources for display across our website including in association with papers, presentations, blog posts, code repositories, videos and citations/references. This data and content is stored indefinitely or until removed at Pedagoog’s discretion , but can be removed for display from our Pedagoog website upon the request of an interested party . Any request to remove a particular author’s name or reference, piece of work or citation should be made in writing to email@example.com.
Removal may not result in complete deletion of the associated content.
We may use the author name from this publicly accessible metadata to auto-generate author pages where we display content associated with an author, compute citation statistics and display links to other authors.